FAQs

Knowledgebase Docs » UberMenu 2 » FAQs

Submenus are not being sized properly 0

This generally indicates that you have a javascript error that is preventing UberMenu from running its script. To troubleshoot this, install Firebug or use Chrome Developer tools (F12 in Chrome) and load the page with Firebug activated. Look at the console for any javascript errors. Here is an example: The errors above are unrelated to UberMenu, but prevent it from working properly. Most often, these types of errors result from poorly coded Plugins or Themes. They need to be resolved. Javascript Error Troubleshooter

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How can I create a menu item that does not link to another page? 0

You can create “dummy” menu items by using the hash tag. Just create a custom menu item (as of WordPress 3.6 these are renamed “Links” in the Appearance > Menus screen) and set the URL to #. Then check Disable Link in the UberMenu Item Options. This technique can also be used to create dummy column headers by adding the “Disable Text” option as well.

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The menu styles don’t look like the demo 0

This means that your theme’s menu styles are affecting UberMenu adversely. Usually, the easiest fix is to simply change the ID or class of the containing div (the one surrounding #megaMenu, or in your code the one surrounding wp_nav_menu()). Otherwise, you can delete the menu styles from your theme’s CSS. A third option is to counteract the styles using custom CSS. Please refer to the following guides on troubleshooting and resolving this issue with your theme. Removing Residual Styling Support Guide Residual Styling Troubleshooting Guide

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Sub menus are being hidden behind other content 0

This is usually a z-index issue with your theme’s container divs. There is a simple fix, but it must be applied to the appropriate containers. Specifically, the adjacent containers of the overlapping elements. Please refer to the troubleshooting guide: Submenus not displaying troubleshooting guide

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Why don’t I have any UberMenu Widget Areas available? 0

To keep your control panel as tidy as possible, UberMenu Widget Areas are not enabled by default. To enable them, navigate to Appearance > UberMenu and enter an integer greater than zero in the Number of Widget Areas box. Save the options and you will see UberMenu Widget Areas appear in the Widgets control panel. Please review the Adding Widgets to UberMenu instructions. Please note that adding widgets to top level menu items is a separate process, since this is almost never what is really needed: Top-Level Widgets

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I switched themes and UberMenu stopped working. 0

Each theme registers different theme locations in which to place the menu. If your new theme still supports WordPress 3 Custom Menus, all you’ll need to do is go back to Appearance > Menus, set your menu to the new Theme Location and activate that location with UberMenu (setup instructions steps 6-7). If your new theme does not support WP3 Menus, you’ll need to use easy integration.

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When I use the columns shortcode, I get a PHP Warning. 0

The columns shortcode uses regular expressions to intelligently determine your columns without the need to identify each column’s index. This requires the use of the PHP pcre package, version 7.8 or later. The following error: PHP Warning: preg_match_all(): Compilation failed: unrecognized character after (?< indicates that you are running an older version of pcre. To solve this error, upgrade your server’s pcre package. You can contact your hosting provider for specific details.

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Can I use UberMenu with WordPress MultiSite/WPMU? 4

You can activate UberMenu on individual sites within your MultiSite installation. Each individual site within the MultiSite network is considered a single installation relative to the CodeCanyon (single-use) Regular License. If you want to use UberMenu on a WordPress MultiSite installation, you must purchase a license for each site on which it is activated. That being said, UberMenu is not tested network-activated with WPMS (since the license does not cover this), and the timthumb image-resize functionality of UberMenu may not work properly in WPMS installations (so you may not be able to make use of the timthumb automatic resizing of thumbnails, and need to upload your images already pre-sized). UberMenu will not work globally (network-wide) on WPMS – i.e. you can’t automatically have the same menu on every site. Each site will have its own independent instance of UberMenu running. Possible Exception / Grey Area If you are running a site with multiple subsites that is truly a single site, where you are using an identical menu on each subsite, I see this as a grey area; technically the Regular License does not cover multi-site use, but in this case I understand the argument that it is still single-use. In situations like this (a true single site with identical menus on each subsite), I leave it to your best judgment to determine whether your usage constitues single-use and is covered by the Regular License. Do what you think is right. If you have any concerns, the best thing to do is contact Envato Support for official clarification.

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UberMenu is unstyled on the login/registration page. 2

Normally with WordPress, the login page isn’t styled, so UberMenu’s CSS and JS aren’t loaded there in order to avoid conflicts that arise when only the login styles are loaded. To load on the registration and login pages, just enable Load UberMenu on Login and Registration Pages in Appearnce > UberMenu > Theme Integration.

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