Login

Submit a Support Ticket

Get in Touch

Have a question that isn’t answered in the Knowledge Base?  Submit a ticket and we’ll get back to you via email as soon as possible.

All support questions must be submitted via this form.  Subsequent responses are exchanged via email.

Support Hours

Monday - Friday 9am - 5pm ET

Pre-sale question?

Ask a Pre-Sale Question

Where is my license code?

Need Customizations?

Submit a Custom Work Request

Happy Holidays! Please note that we’ll be operating under a reduced support schedule through New Year’s.  Please see the Holiday Support Schedule for full details.  Thanks for your patience and have a great holiday season! 

Updated to ShiftNav 1.8?  Please be sure to read the Update Notes.

You'll need to provide a license key below for the product you select
Name
Please double check your email address - if this is incorrect, we won't be able to send you a response!
Home page of your live or dev site where the plugin will be used. Must be a valid URL beginning with http://
The specific URL where your issue is occurring. This is very important in order to assess your issue.
Find your Envato License code | Find your SevenSpark License Key
You must enter a valid, currently supported license code in order to receive support.
Haven't purchased yet? Ask a pre-purchase question instead.
Please be precise and concise.
If you are submitting code (HTML, PHP, etc), please do so in a Gist and provide the link.
If you need to provide screenshots, upload them to imgur.com and provide the URL in your question.
Alternatively, you can reply to the confirmation email you'll receive with further details or attachments.
The information in this form will only be used for the purposes of providing support.*
The information in this form will only be used for the purposes of providing support.
This field is for validation purposes and should be left unchanged.

Knowledge Bases

Product Documentation

  • UberMenu 3 Mega Menu

    Documentation and Video Tutorials for UberMenu 3 - WordPress Mega Menu Plugin.

  • ShiftNav Mobile Menu

    Documentation for ShiftNav Mobile Menu Plugin.

  • Bellows Accordion Menu

    Documentation for Bellows Accordion Menu Plugin.

  • Carbon Copy Menu Duplicator

    Documentation for Carbon Copy Menu Duplicator Plugin.

  • Menu Management Enhancer

    Documentation for the Menu Management Enhancer plugin.

    • UberMenu Extensions

  • UberMenu Sticky Extension

  • UberMenu Conditionals Extension

  • UberMenu Flat Skin Pack

  • UberMenu Icons Extension