Support - SevenSpark

Welcome to the SevenSpark Support System!
Please submit your request below, and you’ll receive a reply via email.

All tickets must be initiated via this form. Subsequent responses are exchanged via email.

Please note, support will be closed Friday, August 12, as I will be traveling without internet access. Thanks for your patience and have a great weekend!

Looking for the UberMenu Extensions? They’re now sold on sevenspark.com

Updating to UberMenu 3.7.8? Please follow the instructions in the Knowledgebase: Installing Updates and check out the Update FAQs. If you are using v3.2.1 or later, you can set set up Automatic Updates. Don’t forget to clear your cache and/or CDN after updating if you are running one!

What product can we help you with?*
You'll need to provide a license key below for the product you select
Name
First (Given) Last (Family)
Email*

Please double check your email address - if this is incorrect, we won't be able to send you a response!
Site URL

Home page of your live or dev site where the plugin will be used. Must be a valid URL beginning with http://
Issue URL

The specific URL where your issue is occurring. This is very important in order to assess your issue.
License Code*
Find your Envato License code | Find your SevenSpark License Key
Haven't purchased yet? Ask a pre-purchase question instead.
Subject*
Please be precise and concise.
Question*
If you are submitting code (HTML, PHP, etc), please do so in a Gist and provide the link.
If you need to provide screenshots, upload them to imgur.com and provide the URL in your question.
Alternatively, you can reply to the confirmation email you'll receive with further details or attachments.
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The information in this form will only be used for the purposes of providing support.
Email
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Support Hours: 9am-5pm ET Monday - Friday